Your privacy is our priority. This policy clearly explains how ulartoro collects, uses, stores, and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
All data transmitted between your device and ulartoro's servers is protected by bank-grade encryption — the same standard used by Malaysia's leading financial institutions.
Ulartoro operates in full compliance with Malaysia's Personal Data Protection Act 2010. Your data is never sold or shared with third parties without your consent.
You have the right to access, correct, or request deletion of your personal data at any time via account settings or by contacting our support.
Ulartoro has never and will never sell, rent, or trade users' personal data to any third party for commercial purposes.
Your data is stored in data centres with strict physical and digital access controls, with regular backups to ensure your data remains secure at all times.
You can manage your communication preferences – including promotional emails and notifications – at any time via your ulartoro account settings.
Have questions about your privacy? Contact us via Live Chat 24/7.
Ulartoro ("we", "Platform") is committed to protecting the privacy of every user who uses our services. This Privacy Policy ("Policy") describes in detail how we collect, process, use, store, and protect your personal information when you use the ulartoro platform – whether through our website, iOS or Android mobile app, or any of our official communication channels.
By using ulartoro services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any terms herein, please discontinue use of our platform and contact our support to delete your account.
This Policy is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. We update this Policy from time to time to reflect changes in our practices or new legal requirements.
ulartoro's Commitment: We only collect data that is strictly necessary to provide our services to you. We do not sell, rent, or trade your personal data to any third party.
Ulartoro collects several categories of personal information depending on how you interact with our platform. The following are the types of data we may collect:
You provide this data directly when registering an account, completing KYC, contacting customer support, or joining promotions. Providing this data is required to fully use ulartoro services.
When you use the ulartoro platform – whether via the website or mobile app – our systems automatically collect certain technical information for security, troubleshooting, and user experience improvement purposes.
Ulartoro uses your personal data only for legitimate and necessary purposes. We do not use your data for any purpose other than those stated below:
Ulartoro uses data analytics responsibly. Any analysis carried out for product improvement purposes is performed using aggregated data that cannot be used to identify any specific individual.
Ulartoro does not sell or trade your personal data. However, in certain limited situations, we may need to share your data with trusted parties. Any data sharing is carried out solely on legitimate grounds and subject to strict confidentiality agreements.
We work with carefully selected service providers to support platform operations — including payment processors, game providers, identity verification services, and cloud computing infrastructure. All providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with ulartoro's instructions and for the stated purposes.
Ulartoro will disclose data when lawfully required by the relevant authorities, courts, or regulatory bodies under applicable Malaysian law. We will endeavour to notify you of any such request where permitted by law.
No Data Sales: Ulartoro has never and will never sell users' personal data to any advertising companies, data marketers, or third parties unrelated to the provision of our services.
We continuously invest in security systems and infrastructure to ensure your personal data is always protected against unauthorized access, disclosure, alteration, or destruction.
While we take comprehensive security measures, no online system can guarantee absolute security. You also play an important role in protecting your data by using a strong password, enabling 2FA, and never sharing your login details with anyone.
Ulartoro uses cookies and similar technologies such as session tokens and localStorage to enhance your experience on our platform. Cookies are small text files stored by your web browser when you visit our website.
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some ulartoro platform features.
Under Malaysia's PDPA 2010 and ulartoro's commitment to privacy, you have the following rights regarding the personal data we hold:
You have the right to obtain a copy of the personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete data we hold.
You may request deletion of your personal data, subject to certain legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request that we restrict the processing of your data under certain circumstances provided by law.
You have the right to receive your data in a structured, machine-readable format for transfer to another service.
To exercise any of the above rights, please contact the ulartoro privacy team via email at [email protected] or via Live Chat on the platform. We will process your request within 14 business days and may require identity verification before the request is fulfilled.
Ulartoro retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law.
When data is no longer needed, it is securely deleted or anonymised using industry-standard methods.
The ulartoro platform is strictly restricted to individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18. Our rigorous age verification process during registration and KYC is specifically designed to ensure this.
If we discover that personal data of an individual under 18 has been collected inadvertently, we will take immediate steps to delete the relevant data and close the account in question. Parents or guardians who believe their child has registered on our platform are encouraged to contact us immediately.
Ulartoro reserves the right to update or amend this Privacy Policy from time to time. Any material changes will be communicated to you via your registered email and/or in-platform notification at least 7 days before the changes take effect.
Your continued use of the ulartoro platform after the effective date of any amendments constitutes your acceptance of the latest version of the Privacy Policy. Previous versions of the Privacy Policy are retained and can be requested through our customer support team for reference.
If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please contact the ulartoro dedicated privacy team. We are committed to providing accurate and informed responses within the specified timeframes.
We have clearly explained how your data is used and protected. Join over 500,000 Malaysian players who trust ulartoro as their online entertainment platform.
For users aged 18 and above only. Please play responsibly.